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Support

Answers to common questions. If you can't find what you need, email us directly.

Gameplay

How do I invite someone to play?

Start a new game and share the invite link via WhatsApp, iMessage, or any other app. You can also show a QR code — your friend scans it and joins instantly. There are no friend lists or public lobbies by design.

What's the goal of the game?

Each round, you and your friend each submit a word independently. If you both write the same word, you win. If not, you see both words and try again next round — hopefully using the previous words as hints to converge.

What happens if my friend doesn't respond?

There's no time limit — play at your own pace. If needed, you can abandon a game from the match options menu (the ··· button inside the game).

Can I play multiple games at once?

Yes — you can have as many active games as you like, each with a different friend.

Account & Privacy

How do I sign in?

SayTheSame uses Sign in with Apple. You can hide your real email — we only need a unique ID to keep your games in sync across your devices.

How do I delete my account?

Go to Profile → Delete Account inside the app. All your data — alias, games, words, push token — is permanently deleted immediately. This action cannot be undone.

What data do you store about me?

Only what's needed to run the game: your Apple ID, display name, game history, and push notification token. We don't collect location, contacts, or browsing data. Read our full Privacy Policy for details.

Can I change my display name?

Yes — go to your Profile tab and tap your alias to edit it.

Technical

I'm not receiving push notifications

Make sure notifications are enabled in iOS Settings → Notifications → SayTheSame. If they're on but still not arriving, try signing out and back in to refresh your push token.

The invite link isn't opening the app

Make sure you have the latest version of SayTheSame installed. If the link opens a webpage, tap the "Open SayTheSame" button on that page.

The app isn't showing my latest games

Pull down on the matches list to force a refresh. If the issue persists, close and reopen the app.

Still need help?

Send us an email with a description of your issue and your iOS version. We'll get back to you as soon as we can.

✉ Email Support